AFROBIOMICS COMPANY LIMITED, referred to in this policy as “AfroBiomics”, “we”, “our” or “us”, provides bioinformatics, computational biology, multi-omics and scientific research support.

For personal information collected through this website, AfroBiomics determines why and how that information is processed.

This policy applies to the public AfroBiomics website, project-enquiry form and direct communications initiated through the website.

Separate contractual, research, employment or collaboration arrangements may include additional privacy and confidentiality terms.

When you submit a project enquiry, we may collect:

• Your full name and work email address.
• Your organisation, institution, role and country.
• The project stage and scientific service area.
• The project question, available-data description, expected outputs and known constraints.
• An expected timeline and indicative budget, where you choose to provide them.
• Your agreement that we may assess and respond to the enquiry.

When you access the website, hosting and security providers may process standard technical information such as your IP address, browser type, device information, request time and requested pages.

Do not submit patient-identifiable information, passwords, confidential datasets, unpublished raw data or other sensitive research material through the project-enquiry form.

We use personal information to:

• Receive, assess and respond to enquiries.
• Understand the requested scientific support, scope, timeline and likely next steps.
• Communicate about potential services, collaborations or training.
• Protect the website and enquiry form from spam, fraud, abuse and automated attacks.
• Maintain appropriate operational, legal and security records.
• Comply with applicable laws, regulatory requirements and lawful requests.

We do not use project-enquiry information for unrelated automated decision-making or sell it to third parties.

Depending on the circumstances, we process personal information because:

• You have provided consent.
• Processing is necessary to respond to a request or take steps before entering an agreement.
• Processing supports legitimate operational and website-security interests.
• Processing is necessary to meet a legal or regulatory obligation.

We use specialist providers to operate the website and process enquiries. These may include:

• Vercel for website hosting and delivery.
• Sanity for website content management and media delivery.
• Cloudflare Turnstile for bot and abuse prevention.
• Resend for delivery of project-enquiry emails.
• Email, communications, security and professional service providers where necessary.

These providers may process information in countries outside Tanzania. Where personal information is processed internationally, we take reasonable steps to use providers with appropriate contractual, technical and organisational safeguards.

We retain personal information only for as long as reasonably necessary to assess and respond to an enquiry, maintain appropriate business records, meet legal obligations, establish or defend legal claims, and resolve disputes.

Retention periods may vary according to the nature of the enquiry, whether a professional relationship develops, and applicable legal requirements.

We use reasonable technical and organisational measures intended to protect personal information against unauthorised access, disclosure, alteration, loss or misuse.

No internet transmission or electronic-storage system can be guaranteed to be completely secure. Do not use the public enquiry form to transmit confidential research datasets or sensitive personal information.

Subject to applicable law, you may have the right to:

• Be informed about processing.
• Request access to your personal information.
• Request correction of incomplete, inaccurate or outdated information.
• Request erasure or destruction where legally applicable.
• Request restriction of processing.
• Object to particular processing activities.
• Request data portability where applicable.
• Withdraw consent where processing relies on consent.
• Submit a complaint to AfroBiomics or the appropriate data-protection authority.

We may need to verify your identity before acting on a request. Some rights may be limited by legal, contractual, security or record-keeping requirements.

The website and project-enquiry service are intended for professional, institutional and adult users. We do not knowingly request personal information directly from children through the project-enquiry form.

The website may link to external services, publications, registration forms or social-media platforms. Their privacy practices are governed by their own policies, not this policy.

We may update this policy when our website, services, providers or legal obligations change. The current revision date will be displayed at the top of this page.

Send privacy questions, correction requests, deletion requests or complaints to:

info@afrobiomics.co.tz

You may also raise a complaint with the Personal Data Protection Commission of Tanzania where applicable.